698 Privacy Policy – How We Protect Your Data
698 takes the protection of every user's personal information seriously. This Privacy Policy explains what data we collect, how we use it, how we store and protect it, and your rights as a 698 platform user in Malaysia.
Effective: 2026. This policy applies to all users accessing the 698 platform in Malaysia.
1. Information We Collect
When you register and use the 698 platform, we collect several categories of information to ensure the service operates properly and securely:
- Account Information: Your username, email address, phone number, date of birth, and login credentials provided during registration.
- Payment Information: Details relating to deposits and withdrawals in MYR, including the payment methods used such as bank transfers or local e-wallets. Full card numbers are never stored on 698 servers.
- Device & Browser Information: Device type, operating system, browser type, IP address, and other technical information automatically transmitted when you access the platform.
- Usage Data: Records of in-platform activity, including games played, session duration, login frequency, and betting patterns.
- Cookies: Small files stored on your device that allow the platform to remember your preferences and enhance your user experience.
We only collect information that is necessary to provide and improve 698 platform services for users in Malaysia.
2. How We Use Your Information
Information collected by 698 is used solely for the following purposes:
- Processing account registration and verifying user identity.
- Processing MYR deposits and withdrawals securely and accurately.
- Providing responsive and effective customer support.
- Sending account-related notifications, promotions, VIP rewards, and platform updates relevant to your activity.
- Monitoring and detecting suspicious activity to protect users from fraud.
- Complying with applicable legal and regulatory requirements in Malaysia.
- Improving the user experience based on aggregated, non-identifiable usage data.
698 does not use your information for third-party marketing without your explicit consent.
3. Cookies & Tracking
The 698 platform uses cookies to enhance functionality and ease of use. The cookies we use fall into three main categories:
- Essential Cookies: Required for core platform operations such as login, session security, and language preferences. These cookies cannot be disabled without affecting key functionality.
- Performance Cookies: Collecting anonymised usage data to help us understand how users interact with the platform and drive continuous improvements.
- Preference Cookies: Saving your personal settings such as language preference and display options so your experience is more seamless on future visits.
You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of the 698 platform.
4. Data Storage, Security & Third-Party Sharing
How We Protect Your Data
698 uses SSL (Secure Socket Layer) encryption for all communications between your device and our servers, ensuring your personal and financial data remains inaccessible to unauthorised parties. Our servers are protected by strict access control systems and round-the-clock security monitoring.
Account and transaction data is retained for as long as necessary to fulfil the purpose for which it was collected, or as required under Malaysian law. Once the retention period expires, data will be securely deleted or anonymised.
Third-Party Sharing
698 does not sell or rent your personal information to any third party. Your information is shared only in the following limited circumstances: (a) with payment service providers to process your MYR transactions; (b) with relevant authorities when required by law; or (c) in cases of legitimate fraud investigation. All third parties involved are bound by strict confidentiality agreements.
5. Your Rights as a 698 User
You may request a copy of the personal information we hold on your 698 account at any time.
If the information we hold is inaccurate or out of date, you have the right to request a correction via your account settings or customer support.
You may request the deletion of your account and personal data, subject to record-keeping requirements set out under applicable law.
To exercise any of the rights above, please contact the 698 support team by email at [email protected] or via the in-platform live chat. We will process your request within a reasonable timeframe in accordance with applicable data protection laws in Malaysia.
6. Policy Changes & How to Contact Us
Privacy Policy Updates
698 reserves the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any material changes will be communicated to registered users via account notifications or email. The latest version of this policy is always available on this page with a clear update date.
Continued use of the 698 platform after any policy changes take effect will be considered acceptance of the updated terms. We encourage users to review this page periodically to stay informed.
Contact Our Privacy Team
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal information, please reach out to us via: Email: [email protected] or Live Chat available 24/7 on the 698 platform. We are committed to addressing every inquiry transparently and in a timely manner.
Questions About Your Privacy?
The 698 support team is on hand to address any queries relating to privacy and data security. You can also check our FAQ section for more information.